Our services

Financial institutions can contract Glyphix to manage their ATM program end-to-end, or select only the services you need. By focusing on core, revenue‑generating priorities, your organisation benefits from improved service quality, lower operating cost, and higher productivity.

Repairing an ATM

What we deliver

High-availability operations supported by experienced teams in project & IT management, software development, technical support and hardware engineering.

ATM outsourcing & managed services

End-to-end management and support including deployment, supply of parts/consumables, maintenance, monitoring, cash management, security, and software updates.

ATM hardware

Top performing ATM brands designed for peak performance and zero-tolerance for downtime, plus installation and component part supply.

ATM software

Installation, upgrades, updates and execution of ATM software solutions — including anti-skimming and monitoring solutions across major ATM brands.

ATM field management

On-site installation, relocation, decommissioning & disposal, site management, routine maintenance, caretaker services, incident management, and transaction improvement.

ATM cash management efficiency

Forecasting, indenting, replenishment and reconciliation — using dynamic modelling, analytics and replenishment relationships to optimise cash availability and cost.

Spare parts & consumables

High-quality spare parts and technical consumables for upkeep, replacement and improvement of ATM machines.

Technical support

Qualified specialists available around the clock for planned equipment replacement, immediate on-site troubleshooting, or system upgrades.

Consulting & training

Advisory services based on deep understanding of business, technology and market challenges — plus training to maximise effectiveness and efficiency.

POS services

POS deployment and support designed for reliable payment experiences (details can be expanded as you provide product specifics).

Intelligent camera solutions

Smart camera systems to improve physical security and operational visibility across your sites (details can be expanded as you share product lines).

Implementation plan

A structured approach to deploy and run ATM managed services with security, performance and customer satisfaction as core outcomes.

Requirement gathering, site survey (power/network/security) and regulatory compliance considerations.

Hardware selection, software configuration, network integration, security measures, and user experience enhancement (branding and UI).

Equipment procurement/logistics, site preparation, installation and thorough testing for functionality and integration.

Staff training for operation/maintenance/troubleshooting and creation of user manuals and best-practice documentation.

Preventive maintenance, incident management, cash management services, and performance monitoring in real-time.

Regular reporting on uptime, transaction volume and key KPIs — with feedback-driven enhancements to keep systems future-ready.